Shipping Policy
Introduction
At Aartaa Decor, we strive to provide our customers with a seamless and reliable shipping experience. This Shipping Policy outlines the shipping methods, costs, and timeframes applicable to orders placed on our website [www.aartaadecor.com] ("Website"). By placing an order with us, you agree to the terms and conditions of this Shipping Policy.
Shipping Methods and Costs
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Standard Shipping:
- Delivery Time: 5-7 business days
- Cost: Calculated at checkout based on the destination and weight of the order
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Express Shipping:
- Delivery Time: 2-3 business days
- Cost: Calculated at checkout based on the destination and weight of the order
-
International Shipping:
- Delivery Time: Varies by destination
- Cost: Calculated at checkout based on the destination and weight of the order
Processing Time
- Order Processing: Orders are typically processed within 1-2 business days. Processing time may vary during peak seasons or promotional periods.
Shipping Destinations
- Domestic Shipping: We ship to all locations within India.
- International Shipping: We offer international shipping to select countries. Please check our website for the list of available countries.
Tracking Your Order
- Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your delivery on the carrier's website.
Delivery Timeframes
- Delivery timeframes are estimates and may be subject to delays due to factors beyond our control, such as customs clearance procedures, weather conditions, or carrier delays. We are not responsible for any delays caused by such circumstances.
Shipping Address
- Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you need to change your shipping address, please contact us as soon as possible at help@aartaadecor.com.
Customs, Duties, and Taxes
- For international orders, customs, duties, and taxes may apply and are the responsibility of the recipient. These charges are not included in the item price or shipping cost. Please check with your country's customs office to determine what these additional costs will be prior to placing your order.
Damaged or Lost Packages
- Damaged Packages: If your package arrives damaged, please contact us immediately at help@aartaadecor.com with photos of the damaged item and packaging. We will work with you to resolve the issue.
- Lost Packages: If your package is lost in transit, please contact us at help@aartaadecor.com. We will investigate the issue with the carrier and take appropriate action to resolve it.
Returns and Exchanges
- For information on returns and exchanges, please refer to our [Return Policy](link to return policy).
Contact Us
- If you have any questions or concerns about our Shipping Policy, please contact us at help@aartaadecor.com.